(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Jayleen Nguyen
Jayleen Nguyen
2026-10-06
I am incredibly grateful for the service I received from Ann and Lucy at Loan Factory. Buying a home can be stressful, but they made the process much easier. Thank you both for your service!
Shoua Hang
Shoua Hang
2026-10-06
Thank Team for another great deal! Seamless transaction.
Lucious Wong
Lucious Wong
2026-10-05
Mohit Bansal
Mohit Bansal
2026-10-05
Ryan Domingo and Max Le helped me with my loan refinance. They are very kind and patient with me and made the whole process much easier. Other lenders do not pick up the phone once you start the process but these guys always pick up and help me. I really appreciate them for all their help. I recommend Max Le for (adjuster) and Ryan Domingo (loan officer).
Melissa Tan-Cantu
Melissa Tan-Cantu
2026-10-05
From start to finish, the communication with Loan Factory was top notch. Clear contract with competitive rates. They look out for your best interest. If you are looking to refinance or get a loan, I recommend Raymond Moreno.
cindy ho
cindy ho
2026-10-05
I had a great experience working with Team Hannah - Tyler throughout the entire loan process. They were professional, responsive, knowledgeable, and always willing to answer my questions. They made the process smooth and easy to understand, and I truly appreciated their excellent service and competitive pricing. Thank you, Team Hannah - Tyler, for all your help and support. I highly recommend them to anyone looking for a great lending team!
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